How to be good at communications?

 

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Know what you are saying and why: understand clearly the purpose and intent of your message. Know to whom you are communicating and why. Consider any barriers you may encounter such as cultural differences or situational circumstances (gender, age or economic biases). Ask yourself what outcome you want to achieve and the impression you want to leave.
2.      How will you say it: we are all aware by now, that it’s not always what you say, but how you say that counts. Begin by making eye contact. You inspire trust and confidence when you look the person in the eyes when you speak. Second, be aware of your body language since it can say as much, or more, than your words. By standing with arms easily at your side you tell others that you are approachable and open to hearing what they have to say. If instead, your arms are crossed and shoulders hunched, it suggests disinterest or unwillingness to communicate. Good posture and an approachable stance help make even difficult communication flow more smoothly. Make sure you speak in a cooperative, non-adversarial tone. Be nonjudgmental.